PlugShare Web FAQ

Do I have to share my home charger if I have one?
No, you do not have to share your residential station. You can browse public charging stations without an account, and you can sign up using only your email...
Tue, 11 Jul, 2017 at 12:24 PM
A station listing is displaying incorrect information, how do I edit it?
*Make sure you are logged into your PlugShare account to edit station information* After clicking on the specific charger Icon: Click on the &qu...
Tue, 12 Dec, 2017 at 4:11 PM
Why are some station listings un-editable?
Station listings that have the public editing feature unavailable have been 'locked' by our in house data editing team at the request of the charg...
Tue, 11 Jul, 2017 at 3:01 PM
What is the green number to the left of the station label?
The number in the green rectangle to the left of the station location is the PlugScore: A station's PlugScore reflects the experience of its mo...
Tue, 12 Dec, 2017 at 2:53 PM
How do I edit or remove my shared home charger listing?
To edit or remove your home charger, you must be logged in. On the drop down menu click on "Add Station" and then click on "View Home Charger...
Tue, 12 Dec, 2017 at 3:42 PM
How do I delete a public station listing?
Users are unable to delete public station listings from the map. If a station is no longer in service, has been removed, or needs to be deleted for any reas...
Tue, 12 Dec, 2017 at 4:13 PM
How do I locate charging stations near me?
Type the city your are in, a location name, or a specific address in the search bar found in the upper lefthand corner of the screen: Click on th...
Thu, 14 Dec, 2017 at 11:05 AM
Where can I submit suggestions and concerns?
We're working hard to continue to evolve PlugShare. If you have more specific feedback or questions that come up as you use our service, we'd love...
Thu, 14 Dec, 2017 at 11:29 AM
Where do I report a damaged or broken charger?
If you contact us, we can provide feedback and assistance, but we do not own or operate any charging stations. For problems with a station please contact th...
Thu, 2 Aug, 2018 at 3:53 PM
I had a good/bad experience somewhere. Where can I leave a review?
Click on the icon of the station you want to leave a review about to pull up the information window: Next, click the green "Check-in" butt...
Tue, 12 Dec, 2017 at 3:27 PM