Please check-in at the station to report the issue within the app and alert fellow PlugSharers of the problem. Our station operator partners monitor these reports and the location PlugScores to track their performance, resolve problems and engage with PlugSharers like you.

See also: "What if I find incorrect information about a public station?"

We do not own or operate any of the charging stations. For problems with a charging station, please contact the operator listed on the station. 

Here is a list of some North American network providers and their support contacts: 

  • BC Hydro EV (866)-338-3369
  • Blink (888) 998-2546 support@blinknetwork.com
  • Circuit Electrique (855)-999-8378
  • Car Charging (888) 758-4389 info@carcharging.com
  • ChargePoint (888) 758-4389 support@chargepoint.com
  • Electrify America (833)-632-2778 
  • Electrify Canada (833)-231-3226
  • EV Connect (866)-816-7584 info@evconnect.com
  • EVgo (877) 455-3833 support@evgo.com
  • FLO (888)-356-8911 service@flo.com
  • Greenlots (888) 751 8560 support@greenlots.com
  • myEVroute (888)-908-8303 support@myEVroute.com
  • Petro-Canada 1-800-668-0220
  • Volta (888)-264-2208 support@voltacharging.com
  • Webasto (888) 833-2148 evscs@webasto.com